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The Coverage Assistant

The Coverage Assistant

Meet Direct's Newest Insurance Tool - The Coverage Assistant

We don’t mind admitting it. Insurance can be tricky to understand. There are different types of coverage, confusing terms, and even more confusing definitions.

When your policy is up for renewal or you’re on the hunt for a lower premium, you could be left wondering, “How does Comprehensive fit into my life? What is Med Pay? How would it help me? What’s an Emergency Protection Plan? What am I being protected from?”  

The Coverage Assistant is here to help. How does it work?

Just answer ‘Yes’ or ‘No’ to a few simple questions like, “Are you married?” and “Do you have kids that drive?” and the Coverage Assistant will suggest some coverages that could be right for you and your family.

First, you’ll begin by selecting your state. Direct has over 400 locations in 13 states, but if you reside outside our footprint, we’ll share with you some insurance providers that offer affordable car insurance in your area.

Then, you’ll be asked nine simple questions. There’s no right or wrong answer, and how you respond will not be used to determine your rating. We designed the Coverage Assistant to help you identify factors that could have an impact on your coverage decision, but not to make the decision for you.

Not sure why the Coverage Assistant asks certain questions? Just click on the question mark button to see our reasoning.

When you click on the question mark, the Coverage Assistant will explain why certain coverages are being suggested. For example, if your kiddo just received their learner’s permit, you may be presented with Comprehensive and Collision since inexperienced drivers are more likely to be in an accident. 

Why is it important?

When you’ve answered this handful of questions, you’ll be given a list of coverages that could be right for you and your family. Then, simply enter your zip code to start your customized, obligation-free quote.  If the Coverage Assistant recommended too much or not enough coverage, you can customize your level and type of insurance coverage within your quote.

Whether you’re currently insured with Direct, insured with another provider, or not insured at all, the Coverage Assistant has something to offer you. It’s a great way to see how your life circumstances relate to auto insurance, and could help you become a more informed buyer. If you’re not currently insured, the Coverage Assistant is a quick and easy way to explore your insurance options and see just how important car insurance is.

Your insurance carrier and your level of coverage will always be up to you. It’s your car, your life, and your choice! We’re just here to make that decision easier.

Ready to give the Coverage Assistant a try? The first 500 customers to receive a quote through the Coverage Assistant will receive a free t-shirt!*

At Direct, we offer multiple ways for you to understand your policy, and auto insurance in general. You can call one of our friendly agents over the phone at 1-877-463-4732, or stop by a Direct Auto store in your neighborhood.

*Void where prohibited. Offer not available in MS.

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